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g4 - Wanna some more?

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PostWysłany: Sob 0:19, 24 Lut 2007    Temat postu: g4 - Wanna some more?

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PostWysłany: Czw 4:26, 19 Wrz 2013    Temat postu: ipMqkHqTLZZyNp

I do my best to have copies of all my bdwlooork, radiology reports, radiology films if possible, and prior reports from doctors. I can see when I go to appointments that doctors do appreciate getting anything I can bring.And it takes a monumental effort to collect all this material. The main obstacle to this effort is the staff at doctor offices and radiology labs. My experience has been that 50% of the time, staff will look at you like you are speaking Greek when you request a copy of anything in your medical file. They will then tell you that you can't have it, or you have to ask an office manager, or you have to fill out a form and wait for someone to review it, or you have to have your doctor request a copy for you, or you need to submit a written request to some other office along with a $10 check, or that they only give out copies on Tuesdays and Fridays after 11:00.This was my experience getting a copy of a breast ultrasound to take with me to an appointment with a surgeon: Called the radiology lab on a Monday to ask for a copy, was told copy would be ready on Tuesday. Go to lab on Wed., was told that I would have to sign in at the clerks desk, and then I had to wait until a clerk came out to get me (just like patients waiting to have studies done). After 30 minutes, my name gets called. I tell the clerk I'm there to pick up the ultrasound. She goes looking, can't find it. Another clerk can't find it, either. They decide finally that a copy had never been made. They tell me that it will only take a few minutes to print out a copy. ONE HOUR LATER, I'm finally handed a copy of a printout from a computer, which must have taken all of 10 minutes to make. For this I wasted an hour and a half, even with giving them a request two days before showing up at the lab.This is why patients don't bother to have copies of their own studies or tests. It's not that they don't care about their health. It's that it is made abundantly clear by office staff to any patient that it is not important to THE STAFF if you get your records or not. And subsequently, patients get the message that collecting their records is insignificant.I honestly believe that doctors have no idea how difficult it is for patients to have access to their own medical records. For doctors, its easy just a quick phone call, and the records are faxed over. For patients, it can be a phone call plus a two day wait plus another hour and a half spent in a waiting room, just to get a computer printout. Dr. TBTAM, what instructions do you give your office staff when a patient requests a copy of something in their file? BTW, I do enjoy your blog.
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